Mac Repair In Austin And Surrounding AreasFRIENDLY and HONEST
Thousands of satisfied customers have allowed our trusted, highly trained Apple Certified Technical Specialists into their homes and offices to fix their Apple Mac, Networking and Internet problems since 2005.
Reviews
After getting frustrated with being sent from store to store with my laptop to fix a few basic items, I decided to call MacDoctors (actually got their name from the Apple store in LA). I spoke to them on the phone for a while before committing to have them come to our house; it was important to me to know that the person coming into our home was competent and trustworthy as there is a lot of important, confidential information that they come in contact with. The integrity of the staff was what won me over and, of course, the fact that they were able to fix what I needed was no small bonus. Price was right too. I highly recommend Alan and his team at MacDoctors!
Called Allen about my swollen battery and resulting broken trackpad and cracked screen on my MacBook Pro 2011. Alan told me to contact Apple and that they would repair everything for free as a result of the defective battery. He could've charged me whatever he wanted to fix all three things.
I appreciate Alan's honesty and integrity and will definitely turn to him in the future for my Mac repair needs.
I have been a client of MacDoctors for just over two years. Over this period of time, I have developed a strong appreciation for the organization's Leadership and the services they provide. In summary, they are the best at what they do, they are competitive in price, they are professional in bearing and pleasant in demeanor.
On more than one occasion we have called at the last minute asking for onsite support to be provided "as quickly as possible". MacDoctors has always been able to make it to our offices or been able to provide the needed support over the telephone. The cost for services is competitive and exceptional relative to the level of their service and industry experience.
I recommend MacDoctors to anyone both on a personal or residential setting as well as a professional setting.
My experience with MacDoctors has been fantastic. I have used Alan a few times now and am very pleased with the experience every time. I've had apprehension in the past with switching to a new Mac tech but this was by far the easiest transition. He is prompt, polite, and professional. He makes a sometimes stressful situation that much more enjoyable. Highly recommended.
I have called MacDoctors for many IT problems over 4.5 years and have found Alan to be knowledgable, quick to respond to service calls, quick to solve problems, and reasonable in his rates. I have a home/office and rely on my Mac and web based services to run my business and MacDoctors has always been there for me when needed. i recommend them very highly.
MacDoctors is the best place for Apple help! You get the help you need at the right price. One of the few reasons I am sorry to have left town a couple of months ago is that MacDoctors won't be able to come to the house.
I've used Alan for a number years and a number of times. He's great--the best. He's responsive--usually comes out the same day. And more importantly, he fixes whatever problems I may be having quickly and correctly.
Conscientious, knowledgeable, and quick X 10. He is the go to guy for anything to do with a Mac. His pricing is excellent and he will get to you as quickly as possible. He is also one heck of a nice guy. A true find!
Allen was friendly and very professional. He took a call on a Sunday evening and answered questions regarding my computer. He went above and beyond the normal protocol. His price is reasonable and even took off an extra hour. I would use him again!
Alan at MacDoctors has saved me on multiple occasions with tech issues, systems crashing, etc. He is a pro when it comes to knowing all things "Mac" and is so easy and nice to work with. When you have someone in your home, going through all your personal documents, and accessing everything with your password, you want someone you can trust. I've worked with Alan for several years now and he is completely trustworthy, and offers fair rates.
My experience with MacDoctors was very favorable. The technician was willing to promptly come that day. He methodically looked at my Mac Pro and proceeded to make some setup changes, install utilities to clear things up, and then made strong recommendations about additional things I could do after he left to help keep my Mac Pro operating efficiently. Have no worries about the technician coming to your home, he was polite, respectful, listened well, willing to address all my technical questions, and the price was very fair. I highly recommend this service. Even Macs need a tune up sometimes, and while I consider myself technical and more capable than most on computers, I needed help and MacDoctors came through well.
I had my doubts about a serviceman coming over... a stranger, but I was having a tech meltdown at home, but when I called MacDoctors I was reassured that my problems will be solved quickly, efficiently and at a great price. The techie from MacDoctors came right away and he was great! My printer didnt work and he fixed it. My iMac was slow as molasses and he fixed that too. He was very respectful and kind and patiently explained everything clearly. I highly recommend this company. It is fast, competent and friendly.
When my desk top was acting up, I called MacDoctors. I had multiple problems with my internal and external hard drives. Alan was extremely dedicated to resolving my problems spending as much time as was needed. He also helped reorganize files and make my computer run more efficiently. I hope I won't need him again soon but if I do I wool not hesitate to use his services again.
I called Alan from MacDoctors because I installed a new internal hard drive and my computer wasn't rebooting or allowing a backup from my time machine. I explained the situation to Alan over the phone and he patiently walked me through the process over the phone- FOR FREE. I even called him back a few times when I was running into errors.
He was extremely helpful, I couldn't recommend MacDoctors more. If not for them, I would've had to make an appointment and give my computer someone for them to inspect for who knows how long and how expensive.
Alan from MacDoctors has helped me out numerous times now. He was very knowledgeable and professional. I would definitely recommend using MacDoctors and Alan specifically.
GREAT service. Came right away. Pleasant and knowledgable. I trusted him completely.
I have used MacFix in the past and will do so forever! Alan came to my home (with no 'travel time' charges like some of the others out there) and solved my MacBook Pro's slowness and crashing problems in no time. He is a great teacher too! I have never met a 'geek' who is so good at his job as well as being so personable. A huge thanks, MacFix!
PS: Macfix's rates are a LOT cheaper than other NON Certified Mac guys (Alan is Apple Certified, so he knows what he is doing).
I don't think I could have gotten better service anywhere. I dreaded having to take it to the Apple Store. I decided to search for an alternative and found MacDoctors. After reading several (and I know now) well deserved positive reviews, I gave them a call. Alan said he suspected my hardrive (as I had) when I described what was going on. He said he'd be over by 4pm, and he was. After a quick diagnostic, he began the repair process and restoration from my backup. After a brief period of time I was backup and running again. All at a very reasonable price, with a minimum amount of hassle. MacDoctors are very professional and the absolute best at what they do. I would recommend them to anybody.
I have a home/office and use a Mac and electronic record keeping and web based services for my business. I have called on Alan at MacDoctors many times over the past 4.5 years and have been pleased with his expertise, fix-it abilities no matter what problem I present, his timely response to service needs, and ability to fix things in a relatively short period of time. His rates are also affordable. I recommend MacDoctors to anyone who has Mac problems as well as prevention and maintenance. I now call MacDoctors once or twice a year for a check-up so everything runs smoothly. Very pleased.
I own a small business and I have several mac devices - imac, macbook, ipad, iphone and Apple TV. My wireless network airport extreme stopped working and my macbook and imac were freezing on and off. I started panicking because my clients were calling and could not help them. So I frantically started calling around mac service places all over.
Most places were expensive and could not come right away!!!! Then, I found MacDoctors, a mobile emergency service, which was the least expensive and was in my office within 2 hours. I could not believe it... in an afternoon all my macs were talking with each other and I could resume my business operations very quickly. Thank you MacDoctors, you have a life long customer.
You would be fortunate indeed to have Alan from MacDoctors come to your home and help you with all of your MacNeeds.
MacDoctors is great! They always seem to be able to resolve any tech issues I have - and there have been many. Running my home business I work with them frequently and have never been dissatisfied. Super knowledgeable in the world of MACS, always on time, and so great to work with...I highly recommend these guys. Definitely people you can trust, they do quality work, and their pricing is fair.
Some of companies we have served since 2005
- M&C SAATCHI
- YSL/Gucci Group America
- Disney LA
- Dr. Harry Glassman/NOVA Surgicenter
- Pepperdine University
- The Yacht Channel
- Ergo Lifestyle Inc.
- Little Studio Films
- Dominique Swain
- Stella McCartney LA
- McCartney Multimedia
- PMA Media
- Dr. Alexander Rivkin/Westside Aesthetics
- KeyMedia Management Inc./Powerstorm Capital Corp./ BoardPower, Inc.
- Josh Brown - Josh Brown Design
- Ryan Brown - Brown Design Group
- The Tonight Show with Jay Leno Band
- Liner Grode Stein Yankelevitz Sunshine Regenstreif & Taylor LLP
- Logan Riese Boutique
- American Garage Americana and Antiques
- Under The Nile Organic Clothing
- Gary Goetzman Productions Inc.
- REDRHINO: The Epoxy Flooring Company
- Laura Diaz News Anchor, Journalist, Producer
- LA Graphic Co.
- Starz Media
- Agape International Spiritual Center
- Apex Technology Management
- Ballona Institute
- Lurie & Associates
- Dreamgoods.com
- Bender/Helper Impact, Inc.
- AWS Waterproofing Systems
- Socialtyze.com
- Bill Melendez Productions
- Bob Cutler Jaguar Specialists
- CADFORCE
- Big Influence Music
- The Ashy Agency
- Sola Salons
- McGrath Contracting
- Eye Level Advertising
- Advance2health Chiropractic Health Care Center
- Floodlight Digital
- The Doves Studio Hair Salon
- Goodbye Pictures
- Good Hurt Nightclub
- Green Apple Active
- International Arrangements Travel Agency
- DF2 Art Gallery
- Entertainment Plus Productions Inc.
- Dice Films
- Eric Bors Design Group
- David Hertz Architects, Inc.
- Solange Jewelery
- Duna Designs Hand-loomed Knitwear
- Fulcrum Adventures
- Hoopnotica
- GloverGroup LLC.
- Hollyflora Floral Studio
- Sub_urbanRiot
- Aqua Connect, Inc.
- Global Vision Studio LLC
- RJR Fabrics
- Allied Waterproofing Systems Inc.
- Conspiracy Entertainment
- Party Planners West, Inc.
- CounterIntuity Creative Marketing
- Rose Gallery
- El Marino Language School
- Globus Orthotics
- Deutch Advertising
- X-UP Inc.
- Michael Grecco Photography
- Healthychild.org
- Longo Creative Design
- exhibitDEAL Trade Show Exhibit Wholesaler
- Polynoma LLC
- Rapport Furniture
- Randal Kleiser Director
- Pardo Land Use Consulting
- Richard Heller Art Gallery
- ABC Processing
- TMG Brand Development / Strategic Marketing / Public Relations
- The Blue Heron Foundation
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